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This role involves bridging customer support and engineering for Zscaler's cloud security products, resolving issues, validating product features, and designing test automation.

Lead technical sales for public sector customers: provide thought leadership, own technical sales processes, qualify opportunities, deliver demos, whiteboards, and ensure successful cloud security deployments.

Support partner and internal pre-sales by running discovery, product demonstrations, and sandbox labs. Maintain and troubleshoot demo environments, create reusable technical assets, and help enable partners through onboarding, training, and workshops while learning platform and security architectures.