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The Account Executive will build relationships with customer and internal stakeholders, including C-suite decision-makers; develop long-term account strategies; collaborate cross-functionally to meet customer needs; and act as a trusted advisor aligning Zscaler’s cloud security solutions with business goals. The role requires full-cycle software or security sales experience, strategic account planning, customer engagement, sales target achievement, and effective use of AI tools and channel partnerships.

Own the enablement roadmap for a Customer Success audience, align stakeholders, build business cases, and deliver onboarding and learning programs. Coordinate cross-functional initiatives, manage stakeholder relationships, and measure quarterly impact against business outcomes. The role requires strong program management, prioritization, communication, AI-tool adoption, and familiarity with Professional Services, Technical Services Management, or Support workflows.

Present Zscaler’s cloud security platform to prospective customers, discover technical requirements, translate business goals into recommendations, advise clients through cloud transformations, and deliver demonstrations and proof-of-value engagements. Partner with sales to identify, qualify, and scope opportunities while positioning secure Zero Trust solutions and staying informed about industry and competitive developments.

Architect, automate, and operate large-scale cloud infrastructure and distributed systems. Manage EKS and GKE container platforms, build scalable observability and alerting systems, support deployments and on-call incident response, and tune Linux and BSD environments. The role requires expertise in SRE practices, Python, Terraform, Ansible, Kubernetes, AWS, networking, web protocols, Grafana, SLIs, SLOs, error budgets, and CI/CD. Preferred experience includes virtualization, cloud architecture, automated deployments, incident prevention, software packaging, and mentoring.

Architect, develop, and maintain scalable system test automation infrastructure for ZIA Core Datapath. Build automation suites validating cloud firewall, tunneling, load balancing, IPS/IDS, routing, and switching technologies. Perform functional, integration, performance, and scale testing; troubleshoot complex network, HTTP/SSL, and firewall issues; optimize regression cycles; and mentor engineers.

Lead the architecture, deployment, and evolution of large-scale generative AI platforms and intelligent agent systems. Build secure MCP servers and high-performance containerized AI workloads using Docker and Kubernetes. Define enterprise AI engineering standards, optimize inference latency and memory through quantization and KV-cache techniques, and partner across teams to deliver scalable, observable, production-ready AI capabilities.

Architect, develop, and maintain scalable system test automation infrastructure for ZIA Core Datapath, a cloud security platform processing over 400 billion daily transactions. Build automation suites for L4-L7 technologies, validate firewall and tunneling stacks, perform functional, integration, performance, and scale testing, troubleshoot complex network and customer issues, optimize regression cycles, and mentor junior engineers.

Drive pipeline revenue and net-new business through strategic channel partnerships in Japan. Develop joint go-to-market strategies, partner business plans, and teaming plans with distributors and channel partners. Share analytics, generate demand, optimize partner performance, and establish partner selection and management processes. The role requires strong channel sales experience, cloud and network security expertise, business acumen, relationship-building skills, and a track record of revenue growth.

Provides technical expertise and strategic advice to enterprise telecommunications and government customers. Owns technical sales processes, delivers sales pitches, technical demonstrations, and whiteboard presentations, and positions cloud security solutions. Requires strong HTTP and web technology knowledge, Japanese fluency, security or networking presales experience, and foundational AI/ML understanding. Preferred experience includes routing and switching, SaaS, network security frameworks, and administration of macOS, UNIX/Linux, and Windows systems.

Lead development of a Windows Client Connector Agent, designing service-layer, UI, RPC, session, data, and telemetry components. Diagnose production crashes, race conditions, lifetime bugs, synchronization issues, and reliability problems in long-running Windows services. Manage VDI session and tunneling workflows, review code, improve engineering quality, and mentor developers. The role also involves maintaining enterprise endpoint software and applying Windows systems programming expertise to secure connectivity products.