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Guide customers through Zscaler’s Zero Trust adoption as the central post-sales contact. Provide technical advice, integration strategies, escalation leadership, adoption analysis, risk mitigation, and customer relationship management. Partner with internal and external teams to maximize solution value and develop customer success playbooks. The role requires expertise in cloud, networking, web security, infrastructure solutions, and customer-facing technical success.

Develop and execute account strategies for public sector customers across Western Canada. Build relationships with customer and internal stakeholders, including C-suite decision-makers; act as a trusted advisor; align Zscaler’s cloud security solutions with customer goals; collaborate on account planning; acquire new logos; and achieve sales targets through strategic selling and channel partnerships.

Manages global corporate credit card reconciliations, audits employee travel and expense policy compliance, investigates discrepancies, supports monthly financial close, and maintains accurate financial records. The role also coordinates with internal teams, government entities, and external accountants to provide information and preserve historical documentation.

Advises enterprise customers on transitioning from legacy network and perimeter architectures to Zero Trust Architecture using Zscaler’s platform. Leads consultative discovery and design workshops, develops high-level architectures and phased adoption roadmaps, and collaborates with customer, partner, and internal teams. Requires deep expertise in networking, cybersecurity, enterprise architecture, compliance frameworks, and advanced solution selling, plus the ability to communicate with both executives and technical audiences.

Execute renewal quoting operations using Salesforce CPQ, including quote configuration, SKU migration, policy compliance, exception review, issue resolution, and contract or subscription data analysis. Partner cross-functionally to improve global quoting practices, support revenue compliance, and test new quote processes and system enhancements. The role requires strong analytical, organizational, and problem-solving skills, along with experience in sales operations, quote support, or order management.

Administer and optimize Skilljar and Cornerstone LMS ecosystems, including user access, compliance reporting, integrations, curriculums, configurations, and technical support. Troubleshoot issues, manage escalations, coordinate requirements between technical teams and stakeholders, and create scalable operational processes. The role also supports digital learning initiatives and may use AI-enabled analytics, automated workflows, coding, and API integrations to improve learner experiences and administration.

Provides technical leadership for Zscaler Zero Trust Browser solutions across the sales lifecycle. Leads executive briefings, technical workshops, proof-of-value evaluations, deployments, and architecture discussions. Develops technical collateral, demos, test plans, and reference architectures while articulating browser security controls such as threat prevention, monitoring, DLP, private application access, and privileged remote access. Partners with sales and engineering to support customer outcomes, product enhancements, and successful technical wins.

Leads and grows a regional sales engineering organization, recruiting and developing team members while scaling discovery, technical qualification, and proof-of-concept processes. Partners with sales leaders, customers, Product Management, Engineering, and partners to design and present cybersecurity solutions, support value-based selling, and drive revenue growth across major accounts and the Gen AI market.

Design and implement high-performance datapath features for load balancing, firewall rules, and Layer 7 protocols. Build scalable networking and security systems using C or C++, data structures, algorithms, and Unix/Linux optimization. Own architectural projects from conception through large-scale deployment while applying advanced knowledge of DNS, HTTP, TCP/IP, and SSL/TLS. Use AI tools to improve engineering workflows and problem-solving.

Design and implement high-performance datapath features for load balancing, firewall rules, and Layer 7 protocols. Build scalable networking and security applications using C or C++, advanced data structures and algorithms, and Unix or Linux systems. Own complex architectural projects from concept through deployment while applying expertise in DNS, HTTP, TCP/IP, and SSL/TLS to enhance global network infrastructure.