Top Tech Jobs & Startup Jobs

Build and lead architecture for ServiceTitan’s AI-native developer platform, including coding-agent runtimes, orchestration layers, harnesses, build systems, CI/CD, developer portals, safety guardrails, and compliance infrastructure. Deliver production-scale platform projects autonomously, influence engineering direction across teams, anticipate long-term technology needs, establish reusable engineering patterns, and mentor senior engineers.

Build and own AI-enabled developer experience infrastructure, including agent orchestration, coding-agent runtimes, cloud development environments, CI/CD and build systems, developer portals, and automated compliance guardrails. Make architectural decisions, write production code, lead large platform initiatives, mentor engineers, own major platform components, and partner with engineering leadership on multi-quarter delivery strategy.

Supports Marketing and Revenue Operations through funnel performance analysis, ROI modeling, forecasting, reporting, and planning. Builds SQL and Tableau datasets and dashboards, owns recurring business reviews, leads special projects, identifies risks and opportunities, and delivers recommendations to leadership. Uses AI to automate reporting and analysis, documents processes, and supports cross-functional execution and peer onboarding.

Leads the mobile engineering organization responsible for ServiceTitan’s iOS and Android applications. Owns app performance, reliability, release quality, modernization, engineering processes, and predictable delivery. Manages engineering managers, develops leadership talent, partners with Product and Design, drives technical direction, supports recruiting, and ensures mobile initiatives deliver business outcomes at scale.

Build Agent OS platform services for production-grade AI agents, including runtime execution, typed tools, context and memory systems, approval workflows, evaluation infrastructure, observability, and model routing. Develop reliable APIs and workflows, debug agent failures, design regression suites, establish platform contracts, and partner with product, security, architecture, data, and domain engineering teams.

Build core platform infrastructure for production AI agents, including runtime execution, typed tools, context and memory systems, approval workflows, evaluation, observability, and model routing. Develop reliable APIs and services, debug agent failures, design regression suites, and partner with product and engineering teams to create reusable, secure, multi-tenant agent capabilities.

Principal Engineer responsible for defining technical vision, designing and delivering large-scale distributed systems, writing production code, and guiding major architectural decisions. The role establishes engineering standards, develops reusable systems, mentors senior engineers, supports roadmap and resource planning, and contributes to technical hiring. Key work includes cloud infrastructure, data architecture, AI/ML and LLM systems, monolith-to-microservices migrations, scalability, reliability, security, performance, and observability.

Provide technical customer support for ServiceTitan software through phone, chat, email, and screen sharing. Become a product expert, troubleshoot issues, develop creative workflows, prevent escalations, and deliver effective solutions. The role requires strong communication, empathy, critical thinking, multitasking, and the ability to translate complex technical issues into practical solutions while working effectively in a fast-changing environment.

Manage approximately 40 enterprise customer accounts, build senior-level relationships, coach customers on product best practices, solve complex business problems, identify product value opportunities, analyze engagement data, report KPIs, support upselling and cross-selling, improve customer experiences, and mentor team members. The role requires 4+ years of customer-facing account or project management experience, strong communication and organizational skills, data analysis ability, and less than 15% nationwide travel.

Manage long-term relationships and success for strategic enterprise and franchise accounts. Build executive partnerships, drive product adoption, coach users, oversee onboarding, analyze engagement data, deliver business reviews, manage enhancement requests, resolve escalations, and identify customer experience improvements. Collaborate cross-functionally with product teams while serving as a subject matter expert and proactive advisor to customers.