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Partner with Sales, Customer Success, and Product to perform technical demos, guide trials and implementations, create educational content and best practices, run workshops to drive adoption, represent customer feedback across teams, and occasionally speak at conferences to support revenue and product adoption.

Provide APAC coverage as a Technical Support Engineer, performing deep root-cause debugging across full stacks, troubleshooting Sentry SDKs, and building agentic tooling and deterministic automated support paths using LLM orchestration and system APIs. Act as a technical consultant to enterprise customers and bridge product teams with engineering feedback.

Lead and grow a team building Sentry's Events Analytics Platform: set technical strategy, drive architecture for large-scale analytical storage and querying, ensure stability and scalability, partner cross-functionally, and manage incidents and operational excellence.

Lead an Infrastructure Engineering team that builds internal control platforms, configuration automation, and traffic routing. Own technical direction, reliability, adoption, and roadmap while mentoring engineers, collaborating with SRE/Platform/Product teams, and delivering multi-year infrastructure initiatives that simplify operations at scale.

The Senior GTM Programs Manager will design and execute programs for growth and engagement, focusing on startups and strategic accounts while collaborating with various teams.

The Technical Customer Success Manager will onboard customers, ensure value realization, collaborate across teams, and advocate for internal enhancements to improve the customer experience with Sentry's platform.

Perform deep root-cause debugging across frontend-to-backend stacks, troubleshoot and read SDK source, support enterprise customers on architecture, and build agentic automation (LLM orchestration, MCP, internal APIs) to create deterministic autonomous support paths.