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Provide technical support for Imprivata products, troubleshoot issues, create knowledge articles, and maintain customer relationships. Work collaboratively and ensure timely case resolution, maintaining SLA targets.

The Privacy Analyst Associate I monitors patient privacy programs, analyzes alerts for suspicious activity, documents findings, and supports customer needs.

The Senior Customer Experience Data Analyst develops standardized reporting, builds dashboards, and provides data insights to enhance decision-making across multiple teams.

The Senior Software Engineer will improve product quality, design and maintain APIs, debug production issues, and collaborate with cross-functional teams.

The Patient Access Sales Specialist sells healthcare products, generates customer leads, demonstrates solutions, and expands revenue while collaborating with various teams.

The Product Manager will oversee the development and release of a face recognition solution, ensuring compliance, efficiency, and customer adoption in healthcare settings.

The Senior Deal Desk Analyst will support North America GTM sales by managing the deal lifecycle, improving deal velocity, and conducting contract negotiations. The role requires strategic thinking and operational excellence to drive customer outcomes and enhance sales productivity.

The Marketing Analyst transforms data into insights to enhance marketing strategies and performance, collaborating with marketing and sales teams.

The RFx/Proposal Technical Writer will manage and produce RFx responses, ensuring quality and collaboration with SMEs, while maintaining content management tools.

The Customer Support Engineer II provides technical support for Imprivata products, specializing in diagnosing software issues in various environments and assisting customers in both French and English.