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Build and operate scalable backend systems for ShelfView, a machine-learning-powered retail platform. Responsibilities include designing distributed systems and APIs, scaling infrastructure and GPU capacity, integrating ML innovations into production, extending secure multi-tenant architecture, improving observability, load testing deployments, and mentoring engineers. The role requires operating cloud software at scale, making infrastructure tradeoffs, and setting technical direction.

Owns People Operations for London and Europe, including HRIS data, records, documentation, payroll inputs, employee lifecycle administration, onboarding, budgets, and vendor coordination. Provides first-line employee relations advice under UK employment law, manages ER cases and documentation, and supports policy updates. Also coordinates workplace experience, office operations, inventory, and company events. The role requires confidentiality, strong organization, proactive ownership, and three days per week onsite in London.

Lead technical discovery and early development of action-recognition systems for retail video: design data collection and annotation, build end-to-end CV/ML pipelines, prototype and optimize models for precision/recall/latency, and collaborate with product and engineering to deliver production-grade, privacy-aware solutions.

As a Senior Computer Vision Engineer, you will lead the development of innovative computer vision systems for retail, focusing on action recognition and creating robust models from real-world video data.

The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.

Technical Customer Success Engineer owning enterprise accounts: drive adoption, retention, and growth by advising on Scandit products/SDKs, leading discovery, building demos and integrations, running workshops/QBRs, and coordinating with Sales, Product, Engineering, and Support.

Manage a portfolio of US enterprise accounts to drive adoption, retention, and growth. Act as a technical advisor on Scandit products and SDKs, lead discovery, build demos and code snippets, support integrations, run workshops/QBRs, identify risks and expansion opportunities, and partner cross-functionally to deliver customer outcomes.

Serve as a technical Customer Success Engineer for US enterprise accounts: drive adoption, retention, and growth; build/configure demos and integrations; share code snippets; run workshops, QBRs, and discovery; partner with Sales, Product, Engineering, and Support; identify risks and expansion opportunities; act as customer advocate.

Generate pre-sale opportunities via phone, email and social; qualify inbound leads; run qualification calls to assess commercial and technical fit; research target accounts; engage senior executives; set meetings and demos for Account Executives; maintain CRM data and detailed sales notes; collaborate with AEs and field marketers across countries and verticals.

Lead global accounting, tax and treasury functions including month/quarter/year close, multi-entity consolidation, tax compliance, audits, treasury operations, controls, ERP improvements and team development to scale finance operations.