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The Senior Manager of Change Management will set the vision and strategy for the Change Management team within Customer Success, ensuring effective practices for organizational readiness. Responsibilities include designing and delivering change management approaches, leading a global team, establishing operational guidelines, and utilizing data-driven assessments to facilitate continuous improvement and stakeholder collaboration.

The Lending Compliance Manager will oversee Remitly's compliance framework for lending and payment products, ensuring regulatory adherence, developing compliance policies, managing audits, and providing strategic guidance. This role requires monitoring compliance regulations, risk assessments, and liaising with various stakeholders.

The Head of Operations for Customer Protection will develop, manage, and lead a high-performing team while implementing strategic operational initiatives. Responsibilities include improving processes, managing performance against SLAs and quality targets, and collaborating with teams to drive continuous improvement and operational excellence.