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Lead a global team focused on data engineering strategies and support operations, solve technical issues, and improve service efficiency.

Manage and grow a Technical Data Operations team ensuring high-quality product data delivery for client implementations and ongoing programs. Oversee planning, resource allocation, and performance against SLAs, while developing team capabilities and driving process improvements.

As a Customer Support Associate, you will assist Profitero+ customers with product inquiries, solve technical issues, and bridge communication between clients and internal teams.

The role involves managing Snowflake operations, ensuring database performance, security, and cost-efficiency while collaborating with other teams to implement best practices and support governance.

Lead quantitative and qualitative analysis for strategic consulting engagements, synthesize data from Profitero+, clients and third parties, conduct first-party research, create executive-ready presentations, support client workshops, and contribute to internal knowledge sharing to drive actionable digital commerce recommendations.

The Director will lead strategy consulting engagements, drive revenue growth, mentor teams, and advise clients on eCommerce strategies across EMEA.