Top Tech Jobs & Startup Jobs

Provides level-one support to store personnel and customers through phone and email. Documents, troubleshoots, resolves, tracks, and escalates customer issues involving technology, merchandising, maintenance, orders, digital offers, and loyalty programs. Uses logical problem-solving, gathers information, identifies urgent issues, manages cases through resolution, and follows notification and escalation procedures.

Lead end-to-end execution of assigned functional areas within an ERP transformation, managing scope, schedule, risks, dependencies, vendors, and governance. Develop integrated plans, report status to senior leaders, coordinate cross-functional teams (business, technology, data, change), and apply PMO standards to ensure deliverables and organizational readiness over a multi-year program.

Lead finance value realization for large transformation programs: develop and govern integrated business cases, quantify and track benefits across merchandising, supply chain, and stores, partner with system integrators and FP&A, own benefits tracking and variance analysis, provide reporting and executive narratives, and ensure costs and forecasts reflect program assumptions to realize committed business outcomes.

Lead the finance value agenda for transformation programs: develop and govern integrated business cases, quantify and track benefits, translate operational KPIs into financial impact, provide reporting and executive narratives, partner with investment analysis, project accounting and FP&A, and ensure value realization through deployment into operations.

Lead end-to-end execution of a functional area within an ERP transformation, managing integrated plans, schedules, dependencies, risks, vendors, and governance. Provide status and recommendations to senior leaders, enforce PMO standards, coordinate business, technology, and change readiness, and ensure delivery of master data and related initiatives over a multi-year program.

Develop, maintain, and govern role-specific training, onboarding, and SOPs for commercial teams. Create courseware (using ADDIE/Adobe Captivate), manage training completion and metrics, lead change management (PROSCI), maintain documentation repositories, and partner cross-brand to align process standards and deliver training events.

Own and improve enterprise network segments: deploy and upgrade network infrastructure, tune performance, resolve complex incidents, automate operational tasks, validate SLAs/security, manage vendors, maintain documentation, and mentor junior staff.

Lead end-to-end execution of assigned functional area for a multi-year ERP transformation. Develop integrated program plans, manage risks/dependencies, provide status to senior leaders, coordinate vendors and cross-functional teams, support governance, and drive PMO standards to ensure deliverables and organizational readiness.

Lead end-to-end execution of assigned functional area within an ERP transformation, managing scope, schedule, risks, dependencies, vendors, and governance. Develop integrated plans, track milestones, provide status to senior leaders, support decision forums, coordinate business and technology stakeholders, and drive adoption of PMO standards to deliver master data outcomes.

Leads training content strategy, instructional design, learning platform administration, and continuous improvement initiatives. Manages content creators, instructional designers, and training specialists while partnering with operations, HR, IT, vendors, and subject matter experts. Uses learner feedback, reporting, and data insights to improve training effectiveness, delivery, and operational performance. Oversees digital, instructor-led, and microlearning materials and promotes an inclusive, collaborative team culture.