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Manage a portfolio of existing SaaS customers to drive adoption, retention, and expansion. Execute account plans, negotiate renewals, monitor customer health using analytics, collaborate cross-functionally on contracting and forecasting, and deliver consultative product guidance to maximize value and revenue.

Manage and expand a defined portfolio of enterprise accounts through upsell, cross-sell, and multi-product sales. Build executive relationships, develop strategic account plans, drive Operations Cloud adoption, execute complex sales cycles with technical validation, and maintain disciplined forecasting in Salesforce.

Partner with sales and product teams to run technical discovery workshops, own end-to-end Proof of Value engagements, deliver custom demos, assess Operations Cloud lifecycles, build technical champions, and document CRM feedback to drive SaaS adoption.

The Account Executive will manage and grow a portfolio of enterprise accounts, driving upselling and strategic account planning. The role involves engaging with C-level executives and collaborating with multiple internal teams to ensure customer satisfaction and retention.

Lead corporate strategy and execution for PagerDuty, focusing on enterprise AI, DevOps, and observability. Conduct market analysis, build financial models, drive cross-functional initiatives, support M&A, and develop a high-performing strategy team to translate strategy into measurable business outcomes.

Support public company legal operations including SEC filings (10-K, 10-Q, 8-K, proxy statements), Section 16 reporting, board and committee administration, subsidiary entity maintenance, D&O processes, annual meeting coordination, insider trading/blackout management, and cross-functional compliance collaboration. Handle operational legal tasks and manage board portal and corporate records.

Manage and coordinate monthly product drops and biannual launches. Create and maintain launch plans, run planning and status meetings, collaborate cross-functionally, drive process improvements, and ensure timely execution and communication to stakeholders.

The Sales Strategy and Operations Manager designs and executes sales compensation plans, manages sales forecasting processes, and builds performance analytics to support sales teams and organizational goals.

As Senior Product Manager for AI and Automation at PagerDuty, you will strategize and execute product development across automation and cloud services, focusing on autonomous SRE agents' functionalities and integration with AI/ML.

The Senior Product Manager for AI and Automation owns product strategy for PagerDuty's automation products, leading the roadmap for AI-native SRE agents while collaborating with engineering and design teams.