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The Senior Software Engineer will work on creating reliable and comprehensive endpoint agents (Collectors) that gather OS information, improve user experience, and contribute to data analytics. Responsibilities include cross-platform development, leading projects, ensuring high code quality, and conducting OS-level research.

The Senior Software Engineer will develop and enhance the Collectors, endpoint agents that gather and analyze OS data, ensuring high reliability and performance across multiple platforms including Windows, macOS, and Linux. The role demands strong expertise in OS internals and C++, with responsibilities including software development, debugging complex systems, and contributing to significant projects.

The Senior Software Engineer will contribute to the development of Collectors, endpoint agents that extract and interpret OS information to enhance digital employee experiences. This role demands creating reliable solutions for multiple platforms (Windows, macOS, and Linux) while maintaining high standards of quality, performance, and security.

As a Key Account Technical Specialist, you will perform Level 2 and Level 3 support for Nexthink's products, ensuring timely ticket resolution and actively participating in escalations. You will troubleshoot technical issues, maintain communication with partners, and enhance the knowledge base to improve customer support and experience.

As a Platform Software Engineer, you will be responsible for designing and evolving data infrastructure, contributing to tooling and automation frameworks, and handling operational aspects like monitoring and incident management. You'll work closely with architecture and product engineering teams to ensure the technical platform is reliable and self-service for product engineering teams.

As a Service Delivery Manager, you will enhance digital workplace monitoring solutions by prioritizing user stories, collaborating with R&D, and advising customer engagement teams. You will lead projects to improve service quality while leveraging your expertise in IT operations and digital experience.

The Customer Success Manager at Nexthink will support customer retention and growth in the Middle East by guiding strategic customers along their Digital Employee Experience (DEX) maturity journey. Responsibilities include developing comprehensive customer success plans, building relationships with stakeholders, identifying upsell opportunities, and facilitating workshops to educate customers on product use and value quantification.