Top Tech Jobs & Startup Jobs

Build and operate enterprise AI platforms, semantic routing, model gateways, agentic workflows, evaluation harnesses, and production AI services. Develop secure, compliant integrations for regulated financial services, optimize AI workload economics, and establish observability, governance, and reliability standards. Prototype emerging capabilities, create reusable architecture components, mentor engineers, lead technical learning, and partner with security, risk, compliance, and data governance teams.

Defines and implements enterprise AI observability, telemetry, evaluation, drift detection, guardrails, incident management, governance controls, audit evidence, and cost monitoring. The role establishes standards for internally built and vendor AI systems, integrates monitoring and compliance platforms, maintains the AI system inventory, and coaches engineering teams on production adoption. It partners with Risk, Compliance, Legal, Privacy, and Security to operationalize AI governance in a regulated environment.

Leads SaaS onboarding and implementation for employer and partner clients, including HSA and Notional account migrations. Builds partner relationships, conducts welcome and status calls, identifies risks, supports retention, advocates for customer needs, and improves processes. The role requires adaptability in a fast-growing environment and may evolve toward customer success or implementation management.

Supervise a high-volume health benefits support team serving HSA, FSA, COBRA, and commuter account holders. Coach employees, monitor service levels and contact-center KPIs, handle escalations, and ensure quality and compliance. Partner with Product, Sales, Technology, Training, Talent Acquisition, and HR on improvements, hiring, performance management, and employee development. Provide product guidance and maintain professional, responsive service across phone, email, and chat channels.

Reviews client contracts and fee schedules, configures billing items and GL revenue routing, processes billing requests, reconciles revenue accounts, supports month-end close, maintains audit documentation, and coordinates with Sales, Implementation, Client Services, and Accounting to ensure accurate billing and revenue recognition.

Manages end-to-end benefit plan implementations from pre-sale consultation through post-sale administration. Serves as the primary client contact, coordinates stakeholders, develops project plans, tracks issues and deadlines, resolves implementation challenges, evaluates exceptions, manages costs, and supports complex account and benefit structure recommendations. The role also represents implementation services in finalist meetings and identifies cross-selling opportunities.

The Sr. Salesforce Architect oversees the design and architecture of Salesforce solutions, collaborates with stakeholders, and drives digital transformation through best practices in development and integration.

Leads the West region’s Mid-Market and Small Group sales team, managing approximately 10–12 direct reports. Responsibilities include coaching sellers, improving pipeline discipline, forecasting revenue, progressing deals, setting CRM and activity standards, supporting broker relationships, recruiting, onboarding, and addressing performance issues. The manager owns the region’s combined new-business target, develops sellers across consultative and transactional sales motions, and travels periodically for field coaching, client meetings, and industry events.

Leads the East region’s Mid-Market and Small Group sales team, coaching sellers, managing pipeline and forecasts, driving quota attainment, and developing talent. The role oversees approximately 10–12 direct reports, supports broker and consultant relationships, attends client and industry events, contributes to sales-model improvements, and partners cross-functionally on hiring, onboarding, performance management, and seller development.

Owns the enterprise AI engineering foundation, including shared AI platforms, semantic routing, model hosting, gateways, operations, agentic pipelines, and multi-agent orchestration. The role establishes architecture and standards, delivers secure production AI services, develops evaluation and governance capabilities, manages AI economics, prototypes emerging technologies, mentors senior engineers, and partners with security, risk, compliance, and data governance teams in a regulated financial and healthcare benefits environment.