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Provide executive support to two senior leaders including complex calendar management, cross-time-zone meeting coordination, and domestic/international travel planning. Over time, assume office management duties: vendor relations, catering, invoice processing, visitor hospitality, and employee-facing office support. Ensure smooth daily operations and cover maternity-leave responsibilities for the Office Manager.

Responsible for managing high-level accounts, engaging with businesses, closing deals, executing strategic prospecting, and collaborating with teams to meet sales targets.

Lead end-to-end product design: research, prototyping, UI and interaction design, design systems, and usability testing. Collaborate with PMs, engineers, and content to create simple, elegant experiences for global users and drive product strategy from concept to launch.

Manage strategic growth and retention of top-tier accounts by building relationships, guiding adoption, monitoring health signals, removing friction, executing sales methodologies, and surfacing customer feedback to cross-functional teams to drive retention and expansion.

The Senior Technical Services Engineer will oversee technical infrastructure, provide tier 3 support, manage incidents, and enhance monitoring systems while collaborating with teams.