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The Sr. Program & Strategy Manager II will manage and evolve Klaviyo's partner program, enhancing tiering mechanics, revenue share frameworks, and measurement systems. The role requires collaboration with cross-functional teams to drive value back to partners while ensuring alignment with Klaviyo's business priorities. Responsibilities include program reviews, developing rewards, and maintaining effective partner strategies.
The Senior Executive Business Partner at Klaviyo will provide executive support to the Chief Customer Officer, managing schedules, overseeing project management, coordinating meetings, and ensuring efficient communication within the organization. This role involves organizing logistics for events, attending meetings, and completing travel arrangements, with a proactive approach to prioritizing initiatives and maintaining customer satisfaction.
As a Sales Compensation Systems Analyst at Klaviyo, you will manage and enhance the Xactly sales compensation system. Responsibilities include administering compensation plans, configuring system rules, generating reports, and collaborating with cross-functional teams to ensure data accuracy. You will also troubleshoot technical issues and provide training to sales teams.
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As the Manager of Customer Success, you will lead a team supporting MidMarket and Enterprise customers, focusing on recruitment, training, and ensuring an exceptional customer experience. You will manage operations, drive customer retention strategies, and collaborate with various teams to enhance customer outcomes.
As a Lead Software Engineer at Klaviyo, you will own the technical vision for the data automation suite, design and implement frameworks for analytics infrastructure, and coach engineers while contributing as a subject matter expert. You will optimize infrastructure for data processing systems and ensure the technical direction impacts the overall mission.
The Lead Security Risk Engineer at Klaviyo will enhance the Risk function by focusing on security metrics, automating risk management processes, and collaborating with various teams to create a comprehensive view of risk. Responsibilities include developing security KPIs, conducting risk assessments, and mentoring team members.
As a Lead Security Risk Engineer, you will build and manage security metrics, automate risk management processes, conduct risk assessments, and collaborate with various teams to improve risk management practices. You will leverage data-driven strategies to identify, communicate, and mitigate risks while mentoring team members.
The G&A Recruiter at Klaviyo will partner with various leaders to enhance the company's culture and growth through strategic recruitment. Responsibilities include building candidate pipelines, managing the hiring process, and creating exceptional candidate experiences. Additionally, the recruiter will act as a Klaviyo ambassador in various outreach efforts.
The Director of Renewals Management at Klaviyo is responsible for overseeing the renewal process of contracts, driving customer retention and revenue growth, and enhancing customer experience. They will manage a team, collaborate cross-functionally, refine processes, support contract negotiations, and track key performance metrics.
The Director of Renewals Management at Klaviyo will lead a team focused on maximizing customer retention through effective renewal strategies and driving revenue growth. Responsibilities include overseeing contract renewals, enhancing customer experience, performing risk management, and optimizing renewal processes. This leadership role involves cross-functional collaboration and continuous process improvement.
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