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Lead product strategy and roadmaps for Klaviyo's predictive and generative ML models and the ML platform (training, serving, feature pipelines, MLflow, Prefect). Define model quality metrics, evaluation and monitoring frameworks, connect platform investments to business outcomes, and reduce ML developer friction to accelerate safe model deployment at scale.

Manage and grow an enterprise partner portfolio across Northern Europe by recruiting, enabling, and co-selling with marketing agencies and systems integrators. Drive partner-sourced pipeline and bookings, execute growth strategies, manage referrals and co-selling, enable partner certifications, collaborate cross-functionally, and meet revenue targets while traveling up to 25% regionally.

Own end-to-end integrated marketing for China and Japan: plan and execute paid, organic, lifecycle, ABM, partner and field campaigns; localize content and platforms; build partner co-marketing and events; manage budgets, vendors, calendars; track and report performance, and recommend investment shifts based on market-level measurement.

Lead end-to-end demand generation for Southeast Asia: plan and localize integrated paid, organic, lifecycle, field and ABM campaigns; manage budgets, vendors and calendars; partner with cross-functional teams; track and analyze performance, build regional measurement with Marketing Analytics, and recommend investment shifts to drive pipeline.

As Director of Finance Technology Systems, you will lead the Finance application landscape, driving automation and optimizing financial workflows. You will manage a team focused on ensuring system integration and compliance with SOX, while partnering with senior finance stakeholders and overseeing AI integration in financial processes.

The Marketing Operations Lead is responsible for optimizing systems and processes in marketing and sales, enhancing demand generation efficiency, and integrating with various data systems.

The Marketing Operations Lead will optimize marketing systems, processes, and integrations to enhance inbound and demand generation efforts across sales teams.

Lead the design and build of AI-first People systems, integrating LLMs and enterprise HR SaaS to automate recruiting, onboarding, performance, and other People workflows. Define architecture, standards, responsible-AI practices, and success metrics while partnering cross-functionally to enable copilots, agents, and reusable automation frameworks for People teams.

Lead architecture, design, and implementation of a scalable conversational AI platform (Customer Agent). Drive technical strategy for LLM-powered agentic systems, retrieval, orchestration, memory, evaluation, and reliability. Ship AI product features, establish observability/testing/operational best practices, lead cross-functional initiatives, mentor engineers, and evaluate emerging AI technologies to deliver reliable customer-facing experiences.

Lead architecture, design, and delivery of Klaviyo's Customer Agent conversational AI platform. Drive technical strategy, build scalable AI-enabled features, establish observability and reliability practices, mentor engineers, and coordinate cross-functional initiatives to deliver production agentic systems for millions of users.