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The role involves executing marketing plans, collaborating with channel sales for campaigns, managing partner assets, tracking performance metrics, and onboarding new partners within a hybrid work environment.

Provide B2B technical support through phone, email, tickets, and chats. Troubleshoot product and service issues, maintain current product and policy knowledge, deliver professional customer assistance, escalate complex issues to Tier 2, and collaborate effectively with internal teams while working independently in a fast-paced environment.

Design, develop, and maintain secure Linux endpoint privilege-management capabilities across Rust, C, and .NET. Build kernel-facing agents, PAM modules, privileged services, authentication and authorization workflows, systemd services, and Linux packages. Troubleshoot low-level security and execution issues involving permissions, SELinux, AppArmor, and race conditions. Collaborate with engineering and QA teams on architecture, testing, production support, and cross-platform functionality while using AI-assisted development tools.

Staff Software Engineer on a rapid innovation team, building prototypes and functional software from ambiguous ideas. Responsibilities include architecture, backend services, APIs, frontend applications, desktop and infrastructure technologies, AI integrations, technical validation, documentation, handoff, mentoring, and technical leadership. The role requires broad software engineering expertise, strong Java and modern web development skills, rapid learning, pragmatic tradeoffs, and experience guiding complex projects without formal management authority.

Design, develop, and maintain Java-based backend services and APIs for KeeperApp. Own backend components, optimize MySQL schemas/queries, ensure performance and reliability, apply secure coding practices, participate in code reviews, and collaborate with product and engineering teams to deliver features iteratively.

Design, develop, and maintain Windows-focused PAM components including services, agents, and RDP handlers. Integrate with Windows APIs, authentication and privilege models, implement secure credential handling and policy enforcement, collaborate with backend teams, perform code reviews, and troubleshoot complex Windows OS and enterprise configurations.

The Senior Software Engineer will design and maintain backend services and SDKs for Keeper Secrets Manager, focusing on cryptography and secure coding practices.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Manage a portfolio of German-speaking B2B customers in EMEA to drive renewals, upsells and adoption. Serve as a technical and cybersecurity advisor, conduct QBRs, resolve issues, and grow revenue while maintaining strong customer relationships.

Drive new business in the DACH region through cold outreach, demoing Keeper products, managing the full sales cycle from prospecting to close, maintaining accurate Salesforce pipeline, and consistently meeting quota while communicating in German and English.