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Lead and develop an inside sales team focused on activity, conversion, and retention. Drive sales strategy, coaching, training, performance metrics, client relationships, and revenue growth (MRR, ASP, churn).

As Senior Director of Sales, guide the sales division by developing strategies, managing teams, fostering partnerships, and driving revenue growth while aligning with organizational goals.

Lead and design a high-velocity sales organization by combining human leadership and AI-driven automation. Build sales strategy, optimize human-to-agent workflows, implement real-time coaching metrics, analyze GTM funnels to remove bottlenecks, and hire and develop managers and supervisors to scale revenue operations and leadership pipelines.

Lead and execute the Customer Success strategy to maximize retention and satisfaction. Build, mentor, and scale teams (including first- and second-line leaders), set KPIs, manage budget and resources, resolve escalations, drive cross-functional initiatives with product and sales, and integrate process and technology improvements including AI to enhance the customer journey and operational efficiency.

Consultative sales role owning the conversion funnel for home-service customers: run 3–5 virtual demos daily, qualify and close transactional opportunities, coordinate with SDRs, and support early onboarding to drive long-term product adoption.

Consultative SaaS sales role owning the conversion funnel: run virtual demos, qualify and nurture a high-volume pipeline, close contracts, coordinate with SDRs, and facilitate early onboarding to drive long-term customer success for home service professionals.