Top Tech Jobs & Startup Jobs

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.

Own Headway’s provider activation funnel, onboarding strategy, patient porting tools, and early provider appointment growth. Define activation metrics, OKRs, and roadmap while partnering cross-functionally with sales, CX, finance, pricing, ranking, and provider experience teams to improve retention, lifetime value, and provider satisfaction.

Lead end-to-end quantitative market research, including research planning, surveys, advanced statistical analysis, synthesis, and stakeholder presentations. Build and manage brand and sentiment measurement programs, identify customer and market trends, and provide strategic recommendations for growth and product opportunities. Partner with business leaders, promote research-driven decision-making, and mentor junior researchers while scaling the organization’s research practice.

Own the clinical safety strategy for Headway’s behavioral health platform. Define risk detection, escalation, severity taxonomies, and safeguards across patient and provider product surfaces. Partner with product, engineering, clinical operations, and AI teams to audit safety gaps, evaluate AI outputs, create clinical rubrics, and ensure policies accurately reflect risk ownership. Advocate for clinical rigor while translating complex safety requirements into actionable product systems.

Own the patient search results experience, including provider cards, ranking explanations, filters, sorting, and empty states. Design and evaluate sustained experiments on a conversion-critical surface, collaborate with product, engineering, research, data, and ranking teams, and iterate on shipped experiences. Use AI tools and code-based prototyping to develop high-craft solutions, improve the design system, and help patients make confident therapist choices.

Serve as a strategic finance partner to business functions, translating plans into financial forecasts, budgets, business cases, and investment decisions. Own planning, monthly forecasting, variance analysis, operating budgets, KPIs, and unit economics. Influence capital allocation across product, sales, marketing, operations, hiring, vendors, and build-versus-buy decisions. Apply AI tools to improve financial analysis and decision-making while communicating insights clearly to cross-functional leaders.

Source and engage technical talent, primarily for engineering roles, using LinkedIn Recruiter, Juicebox, Ashby, referrals, talent communities, market mapping, and creative outreach. Partner with recruiters and hiring managers to refine profiles, share market insights, build diverse pipelines, conduct initial candidate screens, and deliver a positive candidate experience in a fast-paced, metrics-driven environment.

Partner with cross-functional leaders to translate business plans into financial plans, drive capital allocation, build business cases, own budgeting and forecasting, analyze variances, and define trusted KPIs. The role influences strategic decisions across Product, Sales, Marketing, Operations, and People while applying AI tools to improve financial analysis and decision-making.

Design end-to-end experiences for group practices, owning onboarding, supervisory billing, admin tooling, packaging, and practice-level analytics. Partner with Sales, Customer Success, Product, and Engineering to drive growth, scale supervisory billing nationwide, and contribute AI-driven prototyping and design system improvements.