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The Director of Privacy Compliance will develop and implement privacy compliance programs, collaborate with security and privacy teams, manage privacy incidents, provide training, and ensure compliance with federal and state laws. The role focuses on mitigating privacy risks and improving organizational practices within a rapidly growing healthcare tech company.

The Director of Product Management for Trust at Headway will develop a vision and strategy for security and privacy, create customer-facing features for enhanced trust in the platform, partner on innovative product launches, and ensure the protection of sensitive data through collaboration with various teams.

The Principal Product Manager will lead the development and scaling of the product portfolio for Insurance Companies and Health Systems. Responsibilities include executing the vision, fostering partnerships, delivering exceptional products, and conducting customer discovery to unlock value for Payers.

The Senior Product Manager will enhance the customer support experience by building new channels and integrating AI tools to improve efficiency and satisfaction. The role involves collaborating with cross-functional teams to develop a strategic vision for the customer support platform, focusing on seamless experiences for all stakeholders.

As a BPO Program Manager, you will oversee BPO relationships, manage performance, and drive customer service improvements. You will design contracts, collaborate with various teams, and build a strategic vision for BPO operations to enhance customer satisfaction and operational efficiency.

As the Marketing Campaign Operations Lead, you will manage and optimize marketing operations, support campaign execution, and maintain the marketing technology stack. Efforts will focus on enhancing processes to acquire and convert therapists effectively, while monitoring campaign performance.

As the Internal Communications Lead at Headway, you will establish and manage internal communication strategies, improve employee engagement, and enhance company culture communication. Roles include leading company-wide meetings, revamping survey strategies, and supporting employee communications.