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As a Product Manager, you will oversee the product lifecycle from conception to launch, focusing on the FourKites DynamicYard+ solution. You will develop product strategies, conduct market research, and collaborate with cross-functional teams. Your role includes defining product requirements, tracking key metrics, and communicating updates to stakeholders.
The Operations Associate will manage customer and carrier experiences by leading onboarding processes, collaborating with shippers and carriers, and providing updates on compliance. Responsibilities include maintaining records in CRM, resolving operational issues, and engaging with cross-functional teams to enhance product offerings and improve operational efficiency.
As a community and documentation intern at FourKites, you will enhance customer-facing technical documentation, create product demo scripts and videos, collaborate on strategic documentation projects, and assist in gathering community data, all while working closely with product managers and experts to improve internal and external communications.
As a Senior Software Engineer at FourKites, you will work on end-to-end features using Java and GoLang. Responsibilities include developing and maintaining backend applications, collaborating with frontend integration, conducting code reviews, troubleshooting, and deploying applications. The role involves continuous learning and teamwork to enhance the supply chain visibility platform.
The Senior Data Analyst at FourKites will support business intelligence initiatives by mining data, enhancing data collection methods, performing analysis, and developing performance metrics. Responsibilities include creating dashboards, automating anomaly detection systems, and providing insights to improve service efficiency and customer satisfaction.
As VP of Product Management at FourKites, you'll lead AI initiatives, managing a global team to define and deliver AI-powered supply chain solutions. You'll work closely with sales, clients, and various departments to drive product strategy and roadmap, focusing on innovative AI applications for Fortune 1000 customers.
As a Staff Software Engineer at FourKites, you will work on end-to-end features in backend and frontend technologies, collaborating closely with US teams and customers to develop impactful logistics solutions. Your responsibilities include designing, implementing, testing, and optimizing software, while mentoring peers and ensuring high-quality output with extensive testing coverage.
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
As an Operations Associate at FourKites, you will manage customer and carrier experiences, onboard carriers to the platform, solve technical problems, provide updates, and coordinate with various teams to enhance operations. You will need strong organizational and communication skills to navigate multiple projects effectively and meet performance goals.
As a Customer Success Manager at FourKites, you will build consultative relationships with your customers to enhance adoption, drive usage, ensure satisfaction, and identify upsell opportunities. You'll facilitate executive business reviews, manage account escalations, and advocate for customer needs internally, contributing to customer retention and advocacy.
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