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The Customer Support Operations Tools Lead is responsible for managing and optimizing customer service technology tools, providing technical support, analyzing data to improve performance, leading projects, creating training materials, ensuring data security, and maintaining vendor relationships.

As a Senior Software Engineer at Flex, you will implement platforms and APIs for business features, enhance core services driving network growth, and work on partner integrations. Collaborating closely with product and design teams, you'll be responsible for scalable service development, agile rollout, and ensuring high availability through observability and monitoring tools.

As a Staff Product Designer, you'll lead design efforts for consumer-facing fintech products, manage the entire design process from ideation to implementation, and collaborate with cross-functional teams while ensuring high-quality user experiences.