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Provide 24x7 AMS Level 3 support and development for mission-critical mainframe applications. Troubleshoot P1-P4 incidents, perform RCA, manage DB2/IMS/VSAM, lead COBOL upgrades, implement DevOps on Z CI/CD, enforce quality gates, mentor engineers, and maintain knowledge management for steady-state delivery.

Implement and maintain SRE practices: build and manage IaC and CI/CD, monitoring, troubleshooting and incident leadership, reduce toil, improve change/service processes, manage security risks, engage clients and third parties, and provide 24/7 on-call rotational support.

Work on legacy modernization projects migrating applications to modern platforms using Java or C#. Develop and improve Java/C# libraries, create and run tests, debug and fix issues, coordinate solutions with the team, implement process improvements, and mentor junior colleagues to deliver quality client outcomes on schedule.

Provide 24x7 senior-level Windows systems engineering: troubleshoot AD, DNS, DHCP, Windows Server, clusters, hardware, backups, patching, certificates and Azure resources; perform migrations, RCA for P1/P2 incidents, escalate and communicate with US/EU customers, and complete change requests outside normal hours.

Provide 24x7 enterprise Windows systems engineering and support: troubleshoot Active Directory, DNS, DHCP, Windows Server, clustering, hardware, backups, patching, certificates and IIS; manage Azure resources and AD Connect; perform migrations, RCA for P1/P2 incidents, escalate to customers and teams, and participate in change requests outside business hours.

Lead and optimize enterprise SAN/NAS storage arrays and fabric, manage array-based replication, plan/coordinate DR tests and upgrades, define best practices, mentor junior staff, and act as product SME for complex storage operations.

The Senior Systems Engineer will design and administer OpenShift Virtualization environments, providing technical leadership, automation, and troubleshooting support for enterprise workloads while collaborating with various teams and maintaining systems security and compliance.

Lead GCP cloud transformation engagements from scoping through implementation and migration. Design solutions, deploy and optimize GCP environments, mentor teams, define governance and best practices, and support internal capability and product development.

Manage and maintain distributed SAN storage infrastructure, ensure SLA-driven incident response, perform troubleshooting, RCA, performance tuning, lifecycle operations (installs/upgrades/decommissions), CMDB upkeep, automation/modernization, and support SAN/switch deployments and solution design.

Lead process reengineering and automation initiatives: analyze and map current processes, design To-Be workflows, implement digital/automation solutions, manage stakeholder engagement and change management, deliver training, measure KPIs and realize cost savings while mentoring the team.