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As a Senior Business Intelligence Engineer, you will design and maintain reporting solutions, architect ETL pipelines, and implement AI use cases while collaborating with stakeholders across various business units.

Qualify and engage leads via outbound calls and follow-ups, move prospects through the sales funnel, connect qualified leads to sales, meet performance metrics, and attend training to improve sales effectiveness.

Contact customers with overdue loans by high-volume inbound/outbound calls, negotiate and execute payment arrangements, resolve complex payment issues empathetically, and accurately record interactions and payment plans in company systems.

Make 150–200 outbound calls daily to collect overdue loan payments, negotiate payment arrangements, resolve complex customer issues with empathy, document interactions in Enova's system, and ensure compliance with TCPA and collections regulations.

Qualify and engage inbound and outbound leads via phone and email, move prospects through the sales funnel to account executives, follow up regularly, attend sales trainings, and meet assigned performance metrics reporting to the SDR Team Lead.

Lead and grow lifecycle email and SMS marketing for SMB products. Build and execute campaigns in Salesforce Marketing Cloud, run A/B tests, manage segmentation and reporting, partner with MarTech and Analytics, and manage a team to drive conversion, volume, and retention across the customer journey.

Lead FP&A activities including forecasting, budgeting, performance tracking, capital allocation analysis, scenario modeling, and long-term planning. Partner with leadership to guide product growth, profitability, and pricing decisions. Deliver actionable insights, develop investor and stakeholder materials, and support strategic financial initiatives to improve operating performance.

Lead lifecycle email and SMS marketing for small-business brands, build and execute campaigns in Salesforce Marketing Cloud, run A/B tests, manage segmentation and reporting, collaborate cross-functionally, and manage a team to drive conversions, volume, and retention.

Participate in a 4-week training program, then handle inbound customer calls: answer questions, process payments, create payment plans, update accounts, and deliver empathetic, accurate service via phone and written communication.

The CRA Officer leads the bank's CRA program, developing strategic plans, managing compliance, overseeing community relationships, and ensuring regulatory adherence.