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The Program Manager leads project implementation, manages resources, generates status reports, schedules meetings with stakeholders, and oversees budgets while ensuring client satisfaction and service improvements.

Supports managed fund operations through reconciliation, transaction data entry and validation, trade affirmation, NAV production, trial balance reconciliation, and operational reporting. The intern works with Enfusion and industry-standard trade and reporting platforms in a controlled SOC 1 Type II environment. The role requires finance or accounting knowledge, strong Excel skills, attention to detail, process discipline, communication, and the ability to meet daily market cutoffs.

Manages client service delivery, engagement, reporting, operational performance, and relationship health for financial services customers. Oversees service standards, delivery metrics, client inquiries, training, issue resolution, and client feedback. Partners with sales and support teams to demonstrate service value, identify expansion opportunities, improve product offerings, and reduce downtime and support costs. Mentors analysts and maintains expertise in investment accounting and financial services.

Provides operational and client support for investment accounting matters, financial statements, analytics reporting, account setup, compliance, reconciliations, and investment data validation. Responds to client inquiries, resolves issues using internal tools and documentation, prioritizes workflows based on quality and productivity metrics, and collaborates on long-term projects. Builds client relationships while ensuring accurate, timely service across investment and financial market activities.

Leads architecture, design, and delivery of large-scale distributed systems supporting financial reporting and analytics. Defines architectural standards, drives technical strategy, oversees multi-team projects, and improves scalability, reliability, observability, deployment automation, and performance. Mentors engineers, guides cross-functional technical decisions, and advances cloud-native, agentic, event-driven, and high-volume data processing capabilities across the organization.

Own end-to-end recruitment for Sales, Business Development, Customer Success, and GTM leadership roles across Hong Kong and APAC. Partner with executives on hiring plans, scorecards, compensation, interviewing, workforce planning, and headcount forecasting. Build talent pipelines through sourcing, market mapping, referrals, and agency relationships. Ensure strong candidate experiences, employer-brand representation, and compliance with Hong Kong employment regulations.

Reconciles investment portfolio data from external sources with an internal web-based system, ensuring accurate daily reporting. Investigates reconciliation issues, applies financial concepts, communicates with clients and data providers, maintains documentation, and provides feedback to product teams. Requires strong Excel and Microsoft Office skills, attention to detail, problem-solving ability, and basic knowledge of finance, accounting, securities, GAAP, and IFRS.

Reconciles investment portfolio data from external sources with an internal web-based system, ensuring accurate daily client updates. Investigates reconciliation issues, applies financial and accounting concepts, communicates with clients and data providers, maintains documentation, and provides feedback to product teams. Requires strong Excel, problem-solving, organizational, communication, and attention-to-detail skills, along with a finance-related bachelor’s degree and at least two years of relevant experience.

Supports onboarding and implementation of new clients onto a SaaS platform. Collaborates with clients and internal teams to assess requirements, configure solutions, provide training, communicate project status and risks, troubleshoot issues, and deliver implementation consulting. The role requires accounting knowledge, financial markets familiarity, basic Excel and SQL skills, strong analytical abilities, documentation, communication, organization, and problem-solving skills.

Supports SaaS client onboarding by assessing requirements, configuring solutions, facilitating training, managing implementation relationships, communicating project status, troubleshooting issues, and escalating risks. The role serves clients using accounting, compliance, performance measurement, risk analysis, and reporting capabilities. Candidates need accounting knowledge, analytical and problem-solving skills, strong communication and documentation abilities, Microsoft Office proficiency, and basic Excel skills. SQL and securities or financial markets knowledge are preferred.