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Manage logistics, transportation, and customer service for enterprise clients while building client relationships, resolving issues, monitoring financial and productivity KPIs, and leading continuous improvement. Recruit, coach, train, and manage logistics teams, communicate industry trends, and drive operational excellence. The role requires logistics industry experience, team leadership, analytical problem-solving, organizational skills, and a track record of improving client processes.

Supports transactional logistics accounts by entering pickup and delivery requests, collecting documents, verifying shipment timing, resolving customer and billing issues, maintaining account profiles, and communicating proactively with internal and external partners. The role requires customer service, multitasking, problem-solving, SOP adherence, relationship management, and proficiency with Microsoft Office in a fast-paced office environment.

Owns enterprise Microsoft 365 engineering and administration for approximately 4,600 users, including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, integrations, automation, security controls, Copilot, and Power Platform. Provides Tier 3 escalation and on-call support, leads tenant migrations and feature rollouts, manages ITIL processes, and partners with security teams. The role also establishes configuration standards, evaluates Microsoft roadmap changes, documents solutions, and mentors operations engineers.

Prospect for new business through outbound calls, conduct discovery conversations, demonstrate logistics solutions, handle objections, negotiate pricing, close sales, manage pipeline activity, and ensure smooth customer handoffs. The role includes paid six-week training, ongoing coaching, and hybrid work flexibility.

Acquire new logistics clients through phone and email prospecting, relationship building, account penetration, and full-cycle sales. Manage pipelines in Salesforce, support account operations including invoicing and shipment tracking, and coordinate with internal teams to process transactions accurately. Complete an eight-week paid training program and pursue quotas in a fast-paced, competitive environment.

Acquires new logistics clients through phone and email prospecting, develops and manages customer relationships, drives account growth, and manages the full sales cycle. Responsibilities include pipeline management in Salesforce, account operations, invoicing, shipment tracking, and coordinating with internal teams. The role includes an eight-week paid training program, mentorship, continuous education, and opportunities for advancement.

Manage logistics, transportation, and customer service operations for enterprise clients. Build trusted client relationships, provide proactive issue resolution, monitor financial and productivity KPIs, lead continuous improvement initiatives, and communicate market trends. Recruit, coach, train, and manage logistics specialists while driving operational excellence and team performance.

Supervises daily office operations and administrative staff, including clerks, filing, document imaging, timecard management, and personnel issue resolution. Ensures effective communication between terminal operations and the customer service team while prioritizing tasks and maintaining a customer service-focused approach.

Supervise daily office operations and administrative staff, including clerks, filing, document imaging, timecards, and employee hours. Resolve personnel issues and ensure effective communication between terminal operations and the customer service team. The role requires Microsoft 365 proficiency, strong communication and leadership skills, multitasking, prioritization, and a customer service-oriented approach in an office or remote environment.

Drives new B2B parcel-shipping business from prospecting through contract close. Responsibilities include building a sales pipeline, conducting customer discovery, analyzing parcel costs and shipping data, developing proposals, negotiating contracts, coordinating implementation handoffs, maintaining Salesforce forecasts, and cultivating transportation, finance, procurement, and executive relationships. The role requires consultative selling expertise within the parcel, small-package, transportation, or logistics industry and includes 25% travel.