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As a Software Engineer II at DigitalOcean, you will provide technical support, assist customers with web migrations, and support junior coworkers. Your role involves troubleshooting application issues, monitoring alerts, and improving internal tools. You will leverage your Kubernetes expertise to resolve user queries related to WordPress hosting and contribute to automation and process improvements.

As a Software Engineer II, you will provide excellent technical support to customers, leveraging your expertise in Kubernetes and web technologies. Responsibilities include assisting with web migrations, troubleshooting applications, and supporting junior team members. You'll analyze customer queries to improve internal processes and help develop tools to enhance team efficiency.

This role involves managing and developing the Network Development and Networking Services teams at DigitalOcean, focusing on network observability and security tools. Responsibilities include talent development, collaborating on technology roadmaps, solving challenges affecting team performance, and modernizing network equipment management tools.