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The Customer Support Representative provides client assistance through login help, password resets, account maintenance, and technical troubleshooting while ensuring positive customer experiences and maintaining records.

The role involves configuring CPQ solutions, testing, supporting documentation, and assisting with related applications within the Enterprise Applications Team.

The Director of Account Management leads a sales team to manage existing clients, achieve revenue targets, and drive account growth through coaching and hands-on involvement in the sales process.

As a Data Scientist, you will design and operationalize advanced analytics, develop scalable models, and collaborate with teams to enhance product capabilities in healthcare.

Own a named book of provider (health system) accounts, drive growth via new logo acquisition, upsell, and renewals. Manage complex enterprise sales cycles, build executive relationships, deliver tailored demos, forecast pipeline, and collaborate with Customer Success and cross-functional teams to meet quota and retention goals.

Hands-on senior infrastructure engineer responsible for cloud and hybrid infrastructure, networking, virtualization, systems administration, monitoring, security, automation, and reliability. Manage hybrid connectivity, IaC, virtualized and container platforms, observability tooling, on-call incident response, backup/DR planning, and mentor junior engineers to improve scalability and uptime.

As a Senior Data Engineer, you will manage data integration, optimize performance, mentor junior engineers, and collaborate with product teams on innovative solutions in healthcare data modeling.

Lead cross-functional technical programs from initiation through delivery for healthcare data and analytics products. Drive planning, roadmaps, risk/dependency management, governance, tooling adoption (Jira/Confluence/Asana/Tempo), executive reporting, and continuous improvement. Coordinate stakeholders across Product, Engineering, Data, and IT to ensure predictable, on-time delivery and operationalization while improving delivery rigor and transparency.

The DevOps Engineer will support client-facing data operations, ensuring timely deliverables by troubleshooting job failures and maintaining workflows across platforms like Visual Cron and Databricks.

The Partner Sales Manager at Definitive Healthcare drives strategic partnerships, oversees relationship management, negotiates agreements, and collaborates across departments to execute partnership strategies and revenue growth.