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As a Salesforce Developer & Support Engineer, you will provide L1 support for Salesforce features, manage complex customer service issues, collaborate with dev teams, and maintain technical expertise. Responsibilities also include generating custom reports, performing root cause analysis, and supporting Salesforce administration tasks. You will contribute to operational efficiency and assist in technical training delivery.

The Senior Software Engineer will develop and maintain services focused on reliability and scalability, enhance monitoring services, facilitate collaboration across teams, mentor peers, and continuously improve product architecture and performance as CrowdStrike scales its infrastructure.

As a Salesforce Developer & Support Engineer at CrowdStrike, you will provide L1 support for Salesforce features and assist with troubleshooting, managing customer expectations, and collaborating with development teams. You'll also generate custom reports, conduct root cause analysis, and support Salesforce administration while enhancing your technical knowledge and contributing to project responsibilities.