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The Senior Software Engineer will design and develop scalable processing pipelines and information storage systems for the Intelligence team, ensuring smooth operations and maintenance of both new and legacy systems. The role requires autonomous work, gathering requirements from analysts, and making design decisions based on evolving project needs.

As a Senior Software Engineer in the CrowdStrike Intelligence team, you will design and develop scalable data integration and processing systems, manage software life cycles, and collaborate with internal customers to gather requirements and validate systems. Your role includes both new system development and maintenance of legacy systems while ensuring smooth operations and proper documentation.

As a Customer Onboarding Technical Account Manager at CrowdStrike, you will guide new customers through the onboarding process after the sale, ensuring successful deployment and long-term engagement. Responsibilities include engaging with customers at various organizational levels, providing project leadership, documenting challenges, and collaborating with internal teams for feedback and improvement.

The Customer Onboarding Technical Account Manager at CrowdStrike will engage with customers post-sale to lead the integration process. Responsibilities include onboarding new customers, providing project leadership, identifying process improvements, serving as a customer advocate, researching technical issues, and maintaining communication between customers and internal teams to ensure success during the onboarding phase.

The Technical Account Manager will serve as a technical contact for customers, supporting onboarding, conducting health checks, managing renewal risks, and collaborating across teams to resolve issues and ensure customer satisfaction.

As a Senior Customer Success Manager, you will build relationships with customers to drive engagement, retention, and growth while ensuring they derive maximum value from the CrowdStrike product suite. You'll create success plans, manage renewal risks, drive product adoption, and serve as an advocate for customer feedback within the company.

As a Senior Technical Account Manager, you will provide proactive technical support to premium customers, onboard new clients, ensure customer success through health checks and product training, advocate for clients internally, manage escalated issues, and collaborate with sales teams for account expansion.