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The Customer Success Engineer advocates for customers post-sale, ensuring value realization, engaging with stakeholders, and driving customer success initiatives.

As a Regional Sales Director, you'll lead a sales team, develop business plans, and drive sales growth by managing complex cycles and nurturing talent.

Drive enterprise sales in Japan by developing territory business plans, managing the full sales cycle from lead generation to close, articulating Cribl's value to technical and executive stakeholders, forecasting and hitting targets, selling through channel motions, and creating demand for unbudgeted solutions.

Design, implement, and operate observability and reliability for cloud platforms. Measure and monitor production systems, reduce toil via automation, drive incident response and on-call practices, and partner with product and platform teams to improve scalability, resiliency, and observability.

Drive Storage & Analysis product sales across ASEAN by creating pipeline, managing deals end-to-end, collaborating with regional sales and SEs, influencing product roadmap, forecasting, and achieving sales targets. Engage technical and executive buyers, sell in greenfield territory, and support channel-led motions. Role requires regular travel and occasional work outside standard hours.

Own and operate core corporate IT systems including identity, endpoints, cloud infrastructure, and automations. Administer AWS, ServiceNow, MDM, and SaaS integrations; build workflows, govern AI tools, handle Tier 3 incidents and on-call duties, and partner with Security, People, and Enterprise apps to ensure reliability, security, and compliance.

Build and lead development of a customer-facing metric store for high-volume telemetry. Design scalable backend services, data models, ingestion pipelines, and query execution paths. Optimize query performance, storage efficiency, and system reliability. Collaborate with Product, Design, and Operations from architecture through production, mentor junior engineers, participate in on-call rotation, and help define testing, deployment, and operational practices.

Lead and grow a regional enterprise sales team (2-7 reps), recruit and develop sales leaders, build business plans, manage full sales cycle from pipeline creation to close, drive new logo acquisition and account expansion, and consistently exceed quarterly and annual targets while collaborating with GTM leadership.

The role involves managing sales processes, developing business plans, and exceeding sales goals while prioritizing customer needs. Required qualifications include 4+ years of enterprise security sales experience and a track record of successful sales.

As a Sales Engineer, you'll help customers understand Cribl's product value, demo the product, and document use cases while traveling up to 30%.