Top Tech Jobs & Startup Jobs

Lead global customer success enablement by designing, deploying, and measuring learning programs. Partner with CS leadership and cross-functional teams, deliver coaching and content, localize initiatives, and use data and evaluation frameworks to drive performance and readiness.

Analyze business performance and consumer behavior, define and track KPIs, perform deep dives and trend analysis, build dashboards and reports, partner with business leaders to shape consumer strategy, and present actionable insights.

Provide senior legal support on global privacy compliance with an initial focus on Udemy. Advise on US and international privacy laws (CCPA/CPRA, GDPR), privacy program buildout, DPIAs, incident response, data subject requests, regulatory engagement, and AI-related privacy issues. Partner with Product, Engineering, and InfoSec, mentor legal/privacy team members, and deliver pragmatic, business-focused guidance to senior leadership.

Lead and execute SEO and organic discovery strategy across web, AI search, and emerging platforms. Own the SEO roadmap and prioritize content, technical, and programmatic initiatives. Drive technical SEO (indexing, site performance, structured data, crawl optimization) in partnership with Product and Engineering. Partner with content, paid, and product teams to scale discovery and conversion. Establish reporting on visibility, traffic, engagement, and conversion and communicate insights to stakeholders.

Review, revise, and update online course content for relevance and engagement. Collaborate with subject matter experts and internal stakeholders to design multimedia assets, assessments, interactivities, and content bundles using instructional design best practices. Analyze learner feedback and stay current on e-learning trends and technologies.

The Chief of Staff will facilitate strategy execution, improve operational frameworks, and enhance cross-functional alignment within the Data organization at Coursera.

Lead process optimization, automation (including GenAI), and technical projects for partner account management. Implement scalable workflows, SOPs, and dashboards, measure performance, and drive cross-functional change to improve partner content launch and account operations.

Design and analyze large-scale A/B and causal studies, build predictive and decision models, apply learning analytics and psychometric methods to measure learner outcomes, partner with product and engineering to instrument data and drive product decisions.

The Chief of Staff will support the CTO by translating company strategy into operational systems, managing projects, driving alignment, and enhancing leadership within the Tech organization, ensuring effective execution of strategic initiatives.

The Learning Designer at Coursera develops asynchronous online learning content, collaborating with SMEs and vendors to ensure high-quality educational experiences through innovative design and assessment methods.