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The Senior Escalation Engineer at Cloudflare will perform deep troubleshooting for complex customer issues, manage the escalation process, collaborate with various teams to resolve product bugs, and improve service processes. They will require excellent communication skills and the ability to prioritize multiple tasks effectively.

The Principal Channel Account Manager for GSI Partners will lead partnerships in the Asia Pacific region, focusing on building go-to-market services, nurturing key relationships with executives at partners like Accenture, NTT, and Kyndryl, and ensuring sales targets are met.

The Senior Technical Account Manager will provide end-to-end support for strategic customers, ensuring their technical support needs are met. Responsibilities include managing support interactions, advocating for customers internally, responding to escalations, and collaborating with various teams to maintain high customer satisfaction.

The Senior Manager of Technical Account Management will lead a team responsible for managing service delivery for Premium customers. You will collaborate with various teams to ensure exceptional service quality and support metrics, while also overseeing team development, recruitment, and enhancing cross-team communication. Additionally, you will address customer escalations and drive continuous improvements in support processes.

The Inside Channel Account Manager for Korea will recruit, onboard, and enable targeted partners while building relationships to enhance Cloudflare's partner business. Responsibilities include activating partners, leading demand generation initiatives, tracking growth metrics, conducting sales and technical enablement sessions, and coordinating partner training.

The Inside Channel Account Manager will recruit, onboard, and enable targeted partners within India while fostering relationships to enhance Cloudflare's partner business. Key responsibilities include driving deal registrations, leading demand generation campaigns, conducting sales enablement sessions, and coordinating with partners to achieve pipeline growth and revenue.

The Inside Channel Account Manager will recruit and enable partners in Greater China to enhance Cloudflare's partner business. Responsibilities include partner activation, goal setting, pipeline growth initiatives, and sales enablement training.