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The role involves providing technical support to customers using Cloudflare's CDN and Developer Platform products. Responsibilities include troubleshooting networking issues, resolving customer support tickets, and gaining in-depth knowledge of the technology. The candidate should be a self-starter with good communication skills and an understanding of internet technologies.
As a Customer Solutions Engineer, you will guide customers through the Cloudflare platform, ensuring they see value from the products. Responsibilities include onboarding, addressing technical challenges, driving customer retention, and collaborating cross-functionally to enhance customer satisfaction and address escalations.
As a Renewal Account Manager, you will maximize renewal value for a portfolio of existing customers by leveraging relationships and articulating ROI. Responsibilities include managing renewals, customer engagement throughout their lifecycle, negotiating contracts, and analyzing data to identify business opportunities. You will drive alignment within the Sales team and maintain long-term relationships with account stakeholders.
The Senior Channel Account Manager will be responsible for building and expanding Cloudflare's presence in the US market. Responsibilities include recruiting and operationalizing new reseller partners, developing a partner business plan, managing sales forecasting, contract negotiations, and maintaining strong relationships with key accounts.
The Senior Software Engineer in Durable Objects will work with a high-caliber engineering team to develop and enhance Cloudflare’s distributed coordination API. Responsibilities include ensuring reliability, implementing new features, and owning the code from inception to release, interacting with languages and technologies like JavaScript, Typescript, Rust, and C++.
As a Senior Software Engineer at Cloudflare, you will define and build future capabilities for D1, a serverless database, enabling developers to create full-stack applications. You will leverage your experience in building web applications, APIs, and knowledge of databases.
As a Senior Sales Manager at Cloudflare, you will lead a team of account executives within the mid-market segment, focusing on acquiring and expanding commercial accounts. You will forecast sales, coach your team, and collaborate with various departments to optimize sales training and resources. The role involves building customer engagement and helping design solutions for client challenges, while consistently driving revenue growth.
As a Senior Software Engineer at Cloudflare, you'll develop robust, secure, and high-performance distributed systems that operate on a massive scale. Your responsibilities include building and optimizing systems, debugging issues, and ensuring performance across the globe.
As a Senior Software Engineer on the Zero Trust team, you will design and implement a high-performance networking client for Windows, focusing on secure traffic transmission and advanced filtering. You will improve code quality, ensure testability, and work on projects with significant customer impact, utilizing your knowledge of Windows internals and networking protocols.
The Technical Enablement Architect will design and deliver training content for Cloudflare Network Services, enabling stakeholders like Sales and Customer Success. Responsibilities include maintaining technical knowledge, creating scalable training solutions, leading technical discussions, and supporting new hire enablement.
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