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As a Senior Engineering Manager for R2 Storage, you will lead a passionate team in developing innovative products to enhance security and speed for users. You will shape the product strategy, manage team execution, and ensure accomplishments meet ambitious goals. Your experience in leading backend-focused teams and delivering scalable distributed systems will be crucial in this fast-paced environment.

As a Technical Support Engineer at Cloudflare, you will assist customers with technical support issues, focusing on networking problems and identity/access management technologies. You'll collaborate with the Technical Operations team, troubleshoot multi-factor authentication, and contribute to improving customer satisfaction through effective problem resolution.

As a Technical Support Engineer, you will assist customers with various technical issues regarding Cloudflare's services, focusing on troubleshooting HTTP, DNS, and networking problems while providing excellent customer support through multiple communication channels.

The Senior Technical Account Manager will provide dedicated technical support to Cloudflare's strategic Zero Trust customers, managing post-contract support experiences, responding to escalations, and collaborating with cross-functional teams to ensure high customer satisfaction and ongoing technical needs are met.

The role involves providing technical support to customers using Cloudflare's CDN and Developer Platform products. Responsibilities include troubleshooting networking issues, resolving customer support tickets, and gaining in-depth knowledge of the technology. The candidate should be a self-starter with good communication skills and an understanding of internet technologies.

As a Customer Solutions Engineer, you will guide customers through the Cloudflare platform, ensuring they see value from the products. Responsibilities include onboarding, addressing technical challenges, driving customer retention, and collaborating cross-functionally to enhance customer satisfaction and address escalations.

As a Renewal Account Manager, you will maximize renewal value for a portfolio of existing customers by leveraging relationships and articulating ROI. Responsibilities include managing renewals, customer engagement throughout their lifecycle, negotiating contracts, and analyzing data to identify business opportunities. You will drive alignment within the Sales team and maintain long-term relationships with account stakeholders.