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Own and drive the architecture and roadmap of ClickUp's data platform. Build scalable, reliable data pipelines and AI/ML infrastructure using AWS serverless, Snowflake, dbt, and Terraform. Lead cross-team technical initiatives, optimize cloud costs, establish engineering standards (observability, testing, CI/CD), mentor senior engineers, and influence org-wide architecture decisions.

Manage a defined book of ClickUp customers to drive onboarding, adoption, and measurable outcomes. Deliver technical enablement, configure standard solutions and AI-enabled automations, monitor account health, run adoption plays, and collaborate with sales, product, and senior TAMs to support renewals and expansion.

Responsible for driving sales growth by acquiring new enterprise customers, executing expansion strategies, and collaborating with internal teams to optimize customer journeys and maximize revenue.

The Senior Technical Account Manager will manage customer relationships, oversee onboarding processes, drive AI utilization, optimize workflows, and ensure customer success in leveraging ClickUp's platform.