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Lead global sourcing and contract negotiations for air, hotel, and ground transportation. Drive supplier management, cost optimization, compliance with procurement policy, and cross-functional alignment using spend analytics and Power BI. Forecast demand, manage supplier performance, and implement scalable travel solutions for guests, crew, and corporate travelers.

The role involves managing the RAAS department, ensuring effective audits, compliance with standards, and maintaining internal controls over financial reporting, while providing guidance and oversight to audit teams.

Lead fleet-wide shipboard Learning & Development operations by designing and implementing practical, scalable processes. Ensure STCW and LRC training quality, audit readiness, and consistent execution across ships. Coordinate fleet training plans, operationalize enterprise programs, support talent lifecycle for shipboard L&D roles, and partner with Fleet L&D, shipboard HR, and shoreside stakeholders to maintain readiness and continuity in a regulated, inspection-driven environment.

Lead global indirect strategic sourcing for marketing and onboard revenue categories across four North America brands. Develop and execute 3–5 year category strategies, manage $500M–$750M OPEX/CAPEX, influence senior stakeholders, lead a team of managers, run 7-step sourcing projects, negotiate complex contracts, and ensure supplier performance and value realization while driving savings, risk mitigation, and implementation.

Lead global Food & Beverage category sourcing strategy to deliver cost savings, supplier performance, innovation, and supply continuity. Manage full category lifecycle—market analysis, RFPs, contract negotiations, supplier management, and cross-functional stakeholder alignment across regions and shipboard operations.

Manage end-to-end content operations for carnival.com focused on non-booked guests: plan, develop, implement, maintain, optimize, and govern content. Lead cross-functional collaboration, guide internal/external creative teams, mentor content staff, maintain content calendar, implement CMS/ecommerce content (some HTML/CSS), ensure SEO and ADA compliance, monitor performance via A/B testing and analytics, and drive process improvements and development requirements.

Lead strategic sourcing for technical supply chain categories across North American cruise brands. Develop data-driven category strategies using the 7-step sourcing process, run RFPs, negotiate contracts, manage supplier relationships, implement supplier performance and SRM programs, and deliver cost savings, supplier diversity, and sustainability goals while collaborating with stakeholders and corporate teams.

Lead a Demand Planning Center of Excellence to standardize processes, improve forecast accuracy, enable S&OP, mentor brand demand planners, automate planning workflows, resolve data quality issues, and collaborate cross-functionally to optimize spare-parts availability and inventory performance.

Lead product strategy and delivery for the Order & Offer Management System powering cruise reservations. Define requirements, prioritize roadmap, coordinate IT teams and vendors, govern delivery from discovery through testing and release, and ensure scalable integrations, UAT, and measurable business outcomes for B2C/B2B sales.

As a Cruise Expert, you will handle sales calls, manage reservations, provide exceptional customer service, and promote Costa Cruises' brand to customers, while building lasting relationships with them.