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Provide front-line post-sales technical support for Scale Computing customers: answer calls and tickets, troubleshoot hyper-converged clusters, gather logs, escalate to Tier 2, participate in on-call rotation, and maintain product knowledge and customer satisfaction.
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Active DirectoryDnsFirewallHddHyper-Converged ComputingJIRALinuxRaidSalesforceSc//PlatformServicenowSsdSshTcp/IpVlanWindows Server
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