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Process Housing Authority (HAP) payments and RTA financials by extracting portal payment data, creating receipt batches in Yardi, auditing resident ledgers for accuracy, reviewing HAP contracts and leases, and communicating with property management and housing authorities to resolve discrepancies and ensure program compliance.

Lead design authority for Invitation Homes' customer-facing digital experience. Owns strategy, standards, research, analytics, experimentation, prototyping, and change management across web and mobile. Partners with product, ops, and engineering to prioritize experience improvements, track adoption, and embed design thinking into a Center of Excellence.

The Renewal Specialist negotiates lease renewals with current residents, ensuring exceptional customer service and adherence to renewal targets while providing administrative support.

Lead operational and financial performance for assigned single-family rental markets. Oversee pricing, marketing, budgets, forecasting, maintenance/rehab, resident satisfaction, and compliance. Prepare portfolio reviews and reports, implement revenue and expense initiatives, coach and develop teams, and partner cross-functionally to drive value and operational excellence.

Support fund accounting for JV and third-party management entities including capital calls, distributions, management fees, equity pick-ups, journal entries, variance analysis, audit support, and collaboration across teams to ensure accurate timely reporting under U.S. GAAP.

The role involves managing multiple engineering teams, translating strategies into actionable plans, and ensuring team collaboration to deliver technical projects successfully.