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Create and execute email marketing campaigns aligned with divisional goals. Manage campaigns in Salesforce Marketing Cloud and LiveClicker, set up A/B and multivariate tests, analyze/report campaign performance, recommend optimizations, ensure CAN-SPAM compliance and mobile optimization, and collaborate with divisions and agencies to gather content and share best practices.

The Production Manager at Lennar oversees branch functions, develops staff, and facilitates collaboration with lenders and clients while originating loans.

Administer day-to-day DocuSign accounts and signing workflows for Legal and Business teams. Manage user provisioning, permissions, signing groups, envelope searching and transfers, and troubleshoot envelope or account issues. Collaborate with DocuSign developers and Business Helpdesk to resolve escalations and support Salesforce-originated agreements in a high-volume, ticket-driven environment.

Coordinate between Sales and Escrow to prepare and audit contract documents, maintain tracking sheets and closing calendars, schedule walkthroughs and settlement dates, set up closing folders, process FHA documentation, and communicate with lenders, title companies, buyers, and realtors to ensure timely, compliant escrow closings.

Manage accounts payable processes: code and submit invoices, set up vendors and utility billing, prepare payment registers and checks, reconcile past-due invoices, resolve payment discrepancies, and meet weekly and month-end deadlines.

Administer and support enterprise collaboration platforms, identity/directory services, and endpoint management across Windows, macOS, iOS, and Android. Manage Intune, VDI (AVD/Citrix/VMware), endpoint security (Defender, BitLocker, DLP), patching (MECM/SCCM), scripting/automation, and enterprise AI tool administration. Collaborate with security, network, and application teams, maintain documentation/runbooks, and troubleshoot authentication, device, and collaboration issues.

Provide hands-on support and implementation of network and cloud telephony systems. Assist with deployment of routers, switches, firewalls, SD-WAN, and cloud connectivity. Support and optimize Webex and Vonage contact center platforms, perform Tier 2 24x7 on-call troubleshooting, monitor performance, assist with upgrades/migrations, maintain documentation, and contribute to automation and process improvements.

Manage organic social content for 3-4 divisions across Meta, LinkedIn, TikTok, YouTube and Google Business. Plan, create (using templates), publish via Sprinklr, maintain asset libraries, optimize local Google Business listings, analyze performance, engage communities, and align regional content with national brand goals.

Lead design, deployment, administration, and optimization of enterprise collaboration platforms (Microsoft 365, Teams, Exchange Online, SharePoint, OneDrive, Zoom, Box, Slack). Manage on-prem AD and Azure AD/Entra hybrid identity, identity governance, authentication (SSO/MFA), Azure AD Connect, and enterprise AI tools (Claude, ChatGPT Enterprise). Provide technical leadership, documentation, integrations, troubleshooting, mentoring, and cross-team collaboration to ensure security, availability, and compliance.

Support general accounting (fixed assets, leases, inventory, accruals, allocations); prepare journal entries and reconciliations; assist month/quarter/year-end close; support audits; drive process optimization and automation; collaborate with FP&A, Procurement, Treasury, Internal Audit, and other stakeholders.