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Manage inbound and outbound sales activities to generate new business and upsell existing accounts via phone, email, and CRM. Track orders, prepare estimates and proposals, resolve issues, provide pricing, and meet sales quotas while supporting outside sales teams.

Develops and executes demand forecasts for product categories and sales verticals. Analyzes forecast accuracy, identifies risks, creates statistical forecasts, and improves planning processes and JDA system enhancements. Collaborates across departments to incorporate product changes, promotions, regulatory updates, and customer requirements. Translates complex data into actionable analyses and presentations while leading forecast-accuracy workstreams.

Maintains accounts receivable records and calculations, including cash receipts, claims, overdue invoices, interest charges, refunds, account statements, unapplied payments, short payments, and COD checks. Performs data entry, account reconciliation, exception research, customer billing support, correspondence follow-up, and clerical tasks. Works under general supervision and escalates complex issues. This is an indoor, non-travel role.

Generates new sales opportunities and upsells through outbound calls, email, and electronic communications. Manages customer orders, quotes, pricing, issue resolution, proposals, estimating, product code directives, and sales tracking while meeting quota and margin goals. The role is primarily remote with required proximity to the New Braunfels, Texas facility and occasional overnight travel.

Generates new sales opportunities and upsells through outbound calls, email, and other electronic communications. Manages quotations, pricing, sales orders, issue resolution, customer support, estimating, take-offs, and proposals while meeting profitability and quota goals.

Maintains existing customer accounts, processes new account and credit applications, and provides support through phone, email, and chat. Updates customer, billing, shipping, purchasing, tax, and marketing data in SAP while following data governance standards. Resolves account issues, validates tax exemption documentation, corrects tax inaccuracies, investigates undeliverable shipments, coordinates with carriers and internal teams, and tracks quality and departmental metrics.

Generates new sales opportunities and upsells through outbound calls and emails. Supports customers and outside sales teams by handling quotes, orders, pricing, proposals, estimating, issue resolution, and sales tracking. Maintains target margins, develops product code directives, and achieves sales quotas while escalating complex issues as needed.

Leads the design, development, troubleshooting, testing, and enhancement of complex software applications and APIs. Guides application engineers, delegates technical work, evaluates upgrades, performs feasibility and gap analyses, documents technical specifications, and leads functional, performance, regression, and user acceptance testing. Reviews application security and audit compliance and resolves escalated incidents. Requires advanced MuleSoft integration expertise and may involve up to 10% domestic travel.

Supports supply chain performance through forecasting, replenishment, logistics, supplier collaboration, metrics, data audits, and decision-support tools. Develops supply chain strategies, financial models, supplier scorecards, and processes for inventory and distribution planning. Partners with vendors, merchants, leadership, and cross-functional teams to improve service levels, manage promotions, and identify sustainable solutions. The role also supports distribution center expansions, facility improvements, design/build projects, and vendor or contractor installations, requiring substantial travel.

Leads business intelligence and decision analytics strategy, overseeing data systems, reporting, optimization models, data quality, budgets, and cross-functional teams. Uses supply chain, customer, product, transactional, and financial data to identify operational and distribution improvements that increase profitability. Partners with senior leaders to implement advanced analytics capabilities and promote data-driven decision-making across the organization.