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The Team Lead assists the GM in managing hotel operations, resolves guest issues, oversees associates, and ensures compliance with company standards to enhance guest satisfaction and operational efficiency.

Responsible for hotel operations, guest satisfaction, associate management, financial goals, and maintaining brand standards while providing leadership to the team.

The Assistant General Manager supports the GM in daily hotel operations, managing staff, ensuring guest satisfaction, and compliance with company policies. Responsibilities include training, revenue optimization, and team leadership while addressing guest issues.

The General Manager is responsible for hotel success, guest satisfaction, associate performance, financial goals, and upholding brand standards. This includes recruiting, training, and ensuring compliance with policies while managing daily operations and emergency guest needs effectively.

The Team Lead assists the General Manager in daily hotel operations, ensuring guest satisfaction, training staff, and managing resources effectively.

The Team Lead assists the General Manager in managing hotel operations, ensuring guest satisfaction, staff training, and adherence to company policies while handling guest service issues and overseeing daily activities of associates.

The role responds to overnight guest needs, handles check-ins/check-outs, manages keys and logs, ensures guest satisfaction, and addresses emergencies.