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Meet with client families to arrange personalized memorial services, coordinate logistics with clergy and organizations, prepare the deceased, manage contracts and paperwork, supervise transportation, attend services and visitations, maintain client files, and support community outreach to grow market share.

Assist funeral directors by greeting and directing families and guests, preparing chapels and reception areas, handling flowers and refreshments, supporting visitation and memorial events, and performing physical tasks safely (lifting, driving company vehicle) while showing empathy and professionalism.