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Executes the regional sales plan, drives profitable revenue, and coaches, trains, and develops the Sales team on sales and strategy techniques with a focus on execution.

Executes the regional sales plan to generate profitable revenue, while coaching, training, and developing business development officers and sales representatives in sales and strategy execution.

Monitor and coordinate global shipments from collection through delivery, proactively resolving delays and service issues. Provide logistical support across customers, internal teams, global offices, and service providers while ensuring compliance with import/export requirements. Prepare shipment documentation and reports, maintain accurate data, attend customer meetings, and support continuous operational improvement. The role requires strong communication, prioritization, problem-solving, Microsoft Office proficiency, aviation network knowledge, flexible working hours, and occasional weekend coverage.

Maintains accurate general ledgers by processing journal entries, reviewing month-end activity, recording fixed assets, tracking depreciation, reconciling sub-ledgers, and handling disposals under GAAP. Creates and tests reports, supports revenue allocation implementations, analyzes variances, resolves production issues with F&A Systems and IT, assists auditors, and implements process improvements.

Manage major accounts across an assigned territory, identify and secure new B2B business, achieve sales and revenue targets, and develop customer relationships. Responsibilities include sales calls, presentations, negotiations, contracts, CRM updates, market intelligence, and coordination with cross-functional teams on RFQs, pricing, and customer handovers. The role requires English and Mandarin communication, Microsoft Office skills, and a personal vehicle for customer visits.

Drive new business and revenue growth for express parcel delivery services through prospecting, client visits, sales presentations, negotiations, territory management, and relationship development. Maintain sales activity and market intelligence records, monitor competitors and customer needs, and collaborate with marketing, operations, and customer service teams to onboard clients and transition accounts effectively.

Support operations to meet customer service and quality goals by analyzing performance metrics, conducting audits, identifying compliance gaps, developing action plans, forecasting staffing needs, creating reports, and supervising/training junior staff and interns.

Achieve assigned sales targets by generating profitable revenue growth, developing new business, and retaining existing accounts. Analyze customer supply chain needs, create tailored solutions, and respond promptly to customer requests within the assigned account segment.

Drives new business acquisition and expansion of international shipping services through prospecting, strategic account planning, solution-based selling, presentations, negotiation, and closing. Collaborates with internal sales, brokerage, pricing, marketing, and customer success teams. Analyzes market trends, customer needs, financial indicators, and shipping activity while supporting customs compliance and visiting customer distribution facilities.

Provides HR support across assigned UPS locations, including employee concerns and complaints, inquiry management, local HR service implementation, turnover reduction programs, talent acquisition, onboarding and offboarding activities, and on-site learning facilitation. Responsibilities vary by country and level of BPO support.