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The Software Developer II will develop, test, and maintain applications using C#/.NET, collaborate with business partners, and improve development processes while mentoring junior developers.

The Financial Analyst will support financial modeling, analysis, and planning, providing insights to drive strategic planning and enhance company performance.

Handle inbound underwriting, billing, and policy inquiries; troubleshoot policy management system issues; resolve customer and agent problems with judgment and critical thinking; meet KPIs; collaborate on process improvements; support advancement into underwriting, sales, claims, or operations.

Serve as the initial point of contact for inbound underwriting and billing calls, diagnose root causes, provide accurate policy solutions, use the policy management system, meet KPIs, collaborate cross-functionally, and pursue process improvements and career growth opportunities.

Manage and grow relationships with assigned independent insurance agents through outbound/inbound outreach, coaching to achieve sales quotas, onboarding and training new agencies, coordinating with field teams, resolving agent issues, tracking interactions, and supporting sales administration and special projects. Occasional travel for field visits, training, and events.

The Bilingual Customer Experience Representative manages inbound customer calls, assists with underwriting and billing issues, and fosters positive relationships with agents and policyholders.

As a Territory Manager, you will drive sales growth by building relationships with independent agencies, training partners, collaborating on strategic initiatives, and representing AssuranceAmerica at events.

The Support Manager delivers technical support, oversees team performance, resolves complex issues, and collaborates with IT teams to enhance customer service. Key responsibilities include managing support processes, leading projects, and training staff.