Manage post-go-live adoption, retention, renewals, and expansion for large enterprise SaaS customers. Own value realization through Success Plans, executive engagement, health monitoring, cross-functional coordination, and commercial strategy to drive measurable business outcomes.

Generate and qualify manufacturing-sector sales opportunities through inbound lead follow-up, targeted calls, emails, and social selling. Uncover customer workforce competency and compliance needs, connect them to Kahuna’s SaaS solutions, and collaborate with Sales and Marketing on messaging and campaigns. Track lead quality, conversion rates, and campaign impact, represent the company at industry events, and build relationships with technical and executive stakeholders.