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As an Implementation Associate at Solera, you will be responsible for supporting the pre and post sales process, recommending best practices, gathering customer requirements, and managing the implementation and configuration strategy for Solera products. This role involves customer-facing responsibilities, project management, and working closely with other teams to deliver customer requirements and product developments.
Seeking a skilled Technical Data Lead to oversee and manage the technical aspects of data-related initiatives within the organization. Responsibilities include providing technical guidance to the data team, conducting data audits, staying up-to-date with data trends, and driving data-driven decision-making.
Seeking a Senior Product Manager experienced in AI technologies to lead the product strategy and execution in Vehicle Claims. Responsibilities include defining product strategy, managing product roadmap, leading a team of product managers, conducting market analysis, engaging with customers, collaborating cross-functionally, tracking performance metrics, staying updated on AI advancements, and ensuring compliance and ethics. Requires a Bachelor's degree in Computer Science, Engineering, Business, or related field, with 10+ years of product management experience and strong technical proficiency in AI technologies.
Engineering Manager responsible for building secure, scalable, and reliable applications/services. Lead technical teams, set expectations, mentor engineers, and ensure software development best practices are followed. Requires 9+ years of software engineering experience with hands-on technical management.
Seeking a 1st Line Helpdesk Advisor to provide support to customers with product queries, system issues, and feedback. Responsibilities include handling CAP valuations queries, HPI Check requests, and customer complaints. Ideal candidate has customer service experience, technical support skills, and good attention to detail.
Customer Support Manager role at Solera, responsible for managing and motivating teams of product and technical support representatives to deliver high-quality customer support interactions. Key responsibilities include recruitment, training, performance management, and communication with internal and external stakeholders.
Inside Sales role at Solera in Canton, MA. Responsible for revenue growth within an assigned territory, building relationships with adjusters, and providing exceptional customer service. Requires 5+ years of Sales and Service experience, strong communication skills, and knowledge of the insurance industry.
Responsible for video reviewing process, analyzing information, evaluating results, and providing feedback to customers. Requires good communication skills, analytical skills, problem-solving abilities, and quality monitoring experience.
Develop, expand, and maintain relationships with existing customers to drive revenue and growth. Lead strategic sales opportunities with insurance customers, craft value propositions, and close profitable deals. Collaborate with internal teams to refine product marketing strategies. Manage product enhancement requests and finalize contracts with legal team. Bachelor's degree required.
Provide advanced technical support and customer service for Solera's software solutions through various channels. Collaborate with Product Development and IT teams to diagnose and resolve complex issues. Maintain high service levels and documentation standards while ensuring compliance procedures are followed.
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