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Generate pre-arranged funeral sales at standalone funeral homes by educating families, presenting pre-planning options, closing contracts, maintaining documentation and CRM records, and building community relationships through outreach and events.

Provide administrative and customer-facing support for funeral services, collaborate with funeral directors, prepare memorial areas, return flowers/mementos, handle decedent transportation, assist with light cleaning, and respond to family inquiries with respect and professionalism.

Supervise and develop sales advisors, plan staffing and training, run daily sales meetings, monitor sales performance and profitability, ensure staff product knowledge and inventory awareness, and resolve customer complaints while delivering compassionate service to families.

Cultivate community relationships and educate families on pre-need cemetery and funeral planning. Schedule and conduct seminars and appointments, present products, provide park tours, prospect daily, track activity in CRM, maintain paperwork, and stay current on veteran and Social Security benefits.

Build community relationships and educate families on pre-need cemetery and funeral planning. Schedule and conduct seminars, set and guide pre-need appointments, provide park tours, prospect daily, track activity in CRM, maintain paperwork, and deliver compassionate service while staying current on benefits and regulations.

Serve as a trusted outside sales advisor helping families with pre-need and at-need planning. Contact and advise customers on products and services, complete paperwork and verifications, confirm service arrival times, and explain merchandise and property options with compassionate customer service.

Generate pre-need cemetery and funeral product sales by building community relationships, scheduling and delivering presentations and park tours, prospecting via multiple channels, managing CRM and paperwork, tracking metrics, conducting seminars, and providing exceptional customer service.

Make outbound calls to generate pre-need planning appointments and sales for cemetery property, merchandise, services, and prearranged funeral/cremation plans. Set 10-12 qualified appointments weekly, log activity in CRM, follow training, provide customer service, and collaborate with advisors to drive commissions.

Generate pre-arranged funeral sales at standalone funeral home locations by educating families, presenting options, closing PAF contracts, prospecting in the community, representing the funeral home at events, maintaining accurate documentation, and tracking activity in the CRM while ensuring compliance and funding requirements.