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Support MidMarket Project Managers onboarding new clients, prepare employee data, coordinate payroll transitions and time-and-attendance integrations, train client leaders on onboarding systems, manage payroll project efforts to ensure accurate first payrolls, and maintain payroll system setups and reporting.

Support MidMarket Project Managers to onboard and transition new clients, collect and prepare employee data, coordinate implementation and payroll transitions, manage payroll project efforts, integrate time and attendance, train client leaders on onboarding systems, and ensure excellent client service and system setup.

Consult with clients and internal teams to identify performance gaps, recommend and deliver training and performance-improvement solutions, facilitate leadership and culture initiatives, measure business impact, and support sales efforts. Travel up to 20%.

Lead end-to-end implementation of Business Performance Solutions (BPS) for MidMarket clients, managing cross-functional teams, customer communications, project plans, training, and issue resolution to ensure successful SaaS HR system deployments and ongoing customer satisfaction.

Act as HR business partner for client organizations: advise on employee relations, compliance, performance management, investigations, workforce planning, training needs, and HR policy. Build relationships with client leaders, analyze trends, deliver solutions, and ensure documentation in client systems. Engage internal partners to mitigate risk and improve retention.

As an Outside Sales Consultant, you'll advise clients on HR solutions, build relationships, and achieve sales goals through both virtual and in-person interactions.

Support Sales digital communications and knowledge-sharing platforms by analyzing usage and engagement, creating and auditing content, developing training and multimedia, documenting processes, collaborating with stakeholders and vendors, and assisting the Product Manager with documentation, roadmaps, and scalable digital experience improvements.

Serve as payroll compliance SME for SBEA items and prior wage data; collect, translate, enter and reconcile prior wages; validate FEINs and successorships; educate clients and owners on wage/tax transitions; research minimum wage/overtime rules; support audits, reporting, training, and process improvements within Payroll Compliance.

Plan and schedule national new-client orientation meetings, coordinate logistics and travel preparations, troubleshoot with sales and internal teams, ensure documentation and compliance (SOX/HIPAA), provide cross-functional backup support, and maintain client-focused communication to drive retention and satisfaction.

Own the vision, roadmap and delivery of the enterprise CRM product. Translate business unit needs into functionality, write functional specs, manage releases, lead UAT, refine backlog, and drive post-implementation support and performance reporting.