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Design, build, and maintain CI/CD pipelines and cloud infrastructure using Azure DevOps, Terraform/Ansible, Docker, and Kubernetes. Support Windows/Linux systems, monitoring and observability, incident response, and on-call rotation. Collaborate with development teams to automate deployments, troubleshoot reliability issues, document processes, and report system health.

Provide 24/7 concierge banking to high-net-worth clients, support lending officers, handle account services (wires, foreign currency, debit card issues, notary, cash delivery), generate leads and new business, cross-sell bank products, maintain client relationships and monthly activity reports.

Lead FP&A activities including monthly management and regional reporting, annual budgeting, cost allocation, complex variance analysis, dashboarding, process improvements, data validation, SOP maintenance, and mentoring analysts to support strategic decision-making.

Support fixed-income portfolio accounting and reporting: process portfolios, validate data, reconcile positions, prepare client materials, assist onboarding, perform analysis, and support audits and billing. Work closely with strategists and clients to resolve discrepancies and standardize procedures.

The Production Manager directs the sales team, establishes client relationships, recruits staff, manages operations, and develops sales strategies to ensure loan production.